Contact Us

For product questions, delivery concerns, return requests, or general support, customers may contact Boconceptt™ through the details below.

Email: service@boconceptt.com
Phone: (212) 966-0966

To help us assist you faster, please include your order number if available, the product name, and a clear explanation of your request. For questions about damage, missing parts, wrong items, or product condition, please include photos of the item, outer packaging, shipping label, and any affected area.

Customer service messages are reviewed during normal business hours. Response times may be longer during weekends, holidays, or busy periods.

Please contact us before sending any item back. Returns must be reviewed first so we can provide the correct instructions.